To ensure a smooth installation process, we recommend removing any furniture, curtains, and blinds near the windows and doors. If possible, clear a path for our installers to work comfortably. We’ll take care to protect your home, but it’s always a good idea to move any delicate or valuable items out of the way. If in doubt, please speak with your installers when they arrive and they can assist you with any items.

We are very proud of our installation team who will work to a very high standard. The team will begin with protecting your home with dust sheets. They will then carefully remove the existing windows or doors and install your new products ensuring they are sealed and finished correctly. Once the installation is complete they will conduct a thorough clean up and run through the features and operation of your new windows and doors with you.

For longevity, regular maintenance is key. This involves cleaning the glass and frames, lubricating moving parts and regular checks on seals for wear and tear. Timber windows and doors will need periodic painting to keep them looking fresh and protect the wood from the elements. If well maintained our windows will last a lifetime.

Whether it's our installers or not we highly recommend that you use an experienced professional installer to fit your windows.

We offer a 5 year guarantee on all parts and labour. We aim to quickly respond to any claims and are dedicated to ensuring that you are happy with your product for years to come. Our team is always available to help and provide support throughout the life of your window and doors.

This is the question we often hear from our customers and it has a lot to do with the misconception that timber products require high maintenance. All our products are manufactured using specially treated timber and painted with micro-porous water-based paints to stand the test of time.

Our windows and doors are available in a vast variety of colours and stains. We also offer dual colour so there is no limit to your colour choice.

We use only the highest quality, sustainably sourced timber. By far the most common timber we use is a Meranti hardwood. However we do have options for Pine, finger jointed pine, Sapele, Larch, Oak and Accoya. Please see our Premium timber selection page for a more in-depth look at each type of timber.

Depending on exposure to the elements and location, our timber windows generally need repainting or refinishing every 5-10 years. Regular maintenance will extend the life of the finish and protect the wood from weathering.

It can, however for us it is quite rare. We now have Vacuum glass which looks like single glazing but has properties better than triple glazing. We find this is a far better option than triple glazing. We welcome you to come to our showroom and take a closer look at our Vacuum glass.

Absolutely. Our timber windows and doors have extremely robust locking systems. If you are particularly worried about break-ins then we can also do things like upgrade your glass to laminate for extra security.

Ask about our FSC eco-friendly windows.

Absolutely. All our windows and doors are made from Engineered/Multi layered timber.
Engineered or multi-layer timber is made by bonding multiple layers of wood together to create a stronger, more durable product. This process reduces the likelihood of warping or splitting, making it an excellent choice for windows and doors that need to withstand various weather conditions.

The cost of timber windows varies depending on size, glazing options, wood type, and other customisations. Contact us for a personalised Free of charge quote based on your specific needs.

Yes, our high quality timber windows and doors can increase the aesthetic appeal and value of your property. They offer timeless elegance and exceptional durability, which are often attractive features for potential buyers.

No. We can take your project from start to finish and have our own excellent, experienced installers.

All our windows are bespoke and unique. We can manufacture sizes to suit almost any application.

Although we do provide a free home visit we are also happy to take emailed enquiries with your own sizes. For quotations the sizes only need to be rough. A measurement from wall to wall will be good enough to get a good indication of prices. We also welcome photos inside and out to help us give you a more accurate quotation.

We offer a vast array of colours making it simpler than ever to tailor your timber windows to complement any style of home. From classic RAL colours and the sophisticated palette of Farrow & Ball to BS Colours and many more, we offer an extensive selection to meet your design needs. We also offer a colour matching service if you need something specific matched.

Absolutely! All our doors exceed all modern Security standards while keeping all the look and feel of a traditional timber door.

Yes, you can customise your door with different colours on the inside and outside, and even choose a different frame colour from the door if desired.

Timber is a natural insulator, offering excellent thermal and acoustic properties. Our doors can also be fitted with Vacuum glass for enhanced energy efficiency and noise reduction.

This really does depend on the location of the property but our Hampsted, Birch and Tent doors seem to be the most popular. Please take a look at our style for all our standard door options.

Yes, all of our timber doors come with a comprehensive 5 year warranty that covers manufacturing defects and guarantees performance. Unlike a lot of other companies our Guarantee covers everything on the door including timber, Paint, Locks, hardware, glass and our workmanship.

All our doors are bespoke and made to measure.

The cost of our front doors starts at £3,800.00 including VAT and full installation. However, the final price will depend on various factors such as the type of timber, locks, glass, and other customisation options.

Our vacuum glass products offer the highest energy efficiency for windows and doors. With vacuum glass, we can achieve a window U-value as low as 0.8 W/m²K, which outperforms even triple glazing.

Our products feature advanced glazing technologies, thermally efficient materials, and precision manufacturing. Together, these elements help minimise heat loss and reduce energy consumption, which can lower your energy bills.

Standard glass is not an effective insulator, allowing significant heat loss in winter and heat gain in summer. Although exact savings will depend on factors like wall and roof insulation, using our energy-efficient windows will definitely help reduce your energy bills.

Timber is a renewable resource and our products are designed to have a minimal environmental impact. Ask us about our FSC certified windows.

Yes, we do offer a FSC certified range of windows.

Yes. we have a vast array of privacy glass to choose from.

Absolutely. All our windows and doors are fully compliant with the latest safety and security standards. We prioritise the security of your home, ensuring our products meet rigorous testing.

We provide a range of advanced locking systems for our windows and doors, including multi-point locking mechanisms, automatic locking, key-operated locks, and other security features. Our team can help you choose the best locking system to suit your security needs and preferences.

Yes, all of our products come with a comprehensive 5 year warranty that covers manufacturing defects and guarantees performance. Unlike a lot of other companies our Guarantee covers everything on the door including timber, Paint, Locks, hardware, glass and our workmanship.

Our warranty typically covers any manufacturing defects and issues related to materials and workmanship. This ensures that your windows and doors are protected against faults.

The process is very easy. Simply give us a call and we will send over an engineer to take a look and sort the issue.

We are always available to help and discuss anything regarding your windows.